Details

Mistake Proofing, also called Poka Yoke was developed by Japanese manufacturing engineer Shigeo Shingo to achieve Zero Quality Control (ZQC). As one of the main components of ZQC, mistake proofing is used to detect/prevent defects from happening in the first place. This two-day programme takes a practical hands-on approach to systematically implement an error proofing system. Participants will learn how and why the system works, as well as how error proofing can achieve ZQC.

Programme Objectives
This programme aims to help a participant to:
1. Understand the history and concept of Mistake Proofing
2. Understand Mistake Proofing principle and methods
3. Learn how to perform Mistake Proofing in systematic way to achieve ZQC

Programme Outline

Unit 1: Introduction
a) Introduction to Zero Quality Control (ZQC):
  - Why mistakes are made?
  - Strategies for Zero Defects
b) Introduction to Mistake Proofing
  - The purpose of Mistake Proofing
  - Mistake Proofing principle and concept
  - Mistake Proofing methods

Unit 2: Mistake Proofing Steps
- Process Mapping
- FMEA analysis
- Root Cause Analysis
- Develop Mistake Proofing Solutions
- Verify and implement Mistake Proofing solutions

Who should attend

Quality Managers, Quality Engineers, Business Process Owners, Process Improvement Managers, System implementers, Management representatives, System coordinators, Change managers, and Improvement teams.  


Course Fee (Before Funding) = S$500.00/pax (Exclude GST)
Course Fee (After 50% Funding) = S$250.00/ pax (Exclude GST) 

Funding Eligibility
- Must be either Singaporean or Singapore Permanent Resident
- Currently Employed 
- Achieve 75% attendance